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Yes, it’s possible. However certain items most likely have to be purchased new in order for the elevator to pass code inspections. Place an advertisement in the industry magazine ‘Elevator World’. Often used equipment is listed therein for sale. Click the following link: http://www.elevator-world.com/adv_rates.php or call the Advertising staff at 251.479.4514.
The handrail on your escalator should move at the same rate of speed as your escalator. This should be treated as an emergency. Passengers on escalators have fallen under the circumstances you describe. Call your elevator company immediately to repair it.